EBAI-NDIP FAVOUR MABEN

Supported financial operations and record-keeping within a municipal finance department, gaining practical experience in public sector accounting.

• Assisted with data entry and reconciliation of financial records, contributing to accurate reporting and compliance.
• Supported the preparation of financial documents and reports, ensuring adherence to departmental guidelines.
• Gained hands-on experience with internal financial processes, contributing to the efficient flow of administrative tasks.

Provided administrative and customer support within a cooperative credit union, focusing on member services and operational efficiency.

• Assisted members with routine inquiries and transaction processing, ensuring a positive and efficient service experience.
• Supported front-desk operations, including document management and record organization.
• Gained exposure to credit union operations, including basic financial product information and member account management.

Managed all cash and electronic transactions, ensuring accurate financial processing and delivering exceptional customer service in a high-volume snack bar environment.

• Processed an average of 100+ daily transactions, maintaining 100% accuracy in cash handling and reconciliation.
• Provided friendly and efficient service to numerous customers daily, resolving inquiries and enhancing the overall customer experience.
• Managed daily cash register operations, including opening, closing, and balancing procedures, ensuring secure handling of funds.
• Contributed to a fast-paced retail environment by efficiently processing orders and maintaining a clean, organized workspace.